Policy and Procedure Review
Expert reviews that keep your organisation compliant and audit-ready
If your policies haven’t kept pace, you’re carrying risk – failed audits, funding complications, and gaps an assessor will spot.
Most accreditation bodies expect you to review policies and procedures every two to three years. But regulatory changes often come faster. A policy compliance audit can reveal just how far behind things have drifted.
What’s Included in Our Policy and Procedure Review Process?
Your policies need to reflect what’s current, not what was current two years ago. Our compliance consulting in NZ takes the pressure off by:
- Reviewing against what matters: We assess your policies against current legislation, accreditation standards and sector best practice – covering health, disability, social services, community housing, and education organisations.
- Updating when things change: When regulations shift, we update your policy content to reflect the latest requirements. Changes flow through to your online platform automatically, so your team always has the current version..
- Covering the full range: Unlike services that only provide policy and procedure reviews in areas like HR or Health and Safety, we provide robust social services audit support by covering your complete policy suite. This includes privacy, governance, quality assurance, IT/cybersecurity, cultural safety, operations, and integrity.
- Involving you on your terms: Our policy and procedure review process gives you the opportunity to participate by contributing your organisation’s language, context, and local knowledge..
Why Choose The Policy Place to Review Your Policies and Procedures?
Most providers offer software templates and leave you to review and update them yourself. We take a different approach, pairing a purpose-built platform with genuine expertise in your sector.
We built our review process specifically for New Zealand’s community services policies and procedures. This is especially applicable to non-government and private service organisations across community health services, disability support, community housing, social services, and education providers.
We tailor your policies at set-up, review and update them when regulations change, and stand alongside you when a policy compliance audit or accreditation is on the horizon. It’s an online policy platform backed by people who understand your sector. Our platform also supports Māori and iwi policies so your kaupapa and cultural obligations are woven into daily operations.
And because policies only work when staff actually follow them, we provide practical implementation support: guides, checklists, webinars, e-learning modules, and analytics to help your team put policies into practice every day.
Frequently Asked Questions
How often should we review policies and procedures?
Most accreditation standards require a policy and procedure review every two to three years, but legislation and practice standards can change at any time. When you’re with The Policy Place, we monitor for changes and update your policies as needed, so you’re not left scrambling before an audit.
How long does it take to review a policy?
It depends on the scope and the current regulatory landscape in NZ. For routine, scheduled reviews of policies and procedures where no major legislative shifts have occurred, we can typically provide a turnaround within a few business days.
When New Zealand legislation or accreditation standards change, we prioritise those updates to ensure your revised content is ready and compliant before the changes take effect.
If you are joining us with an existing policy suite that requires a comprehensive overhaul, the initial timeline for reviewing and updating company policies typically takes two to four weeks. This allows us to account for our current onboarding queue and ensures your documentation is meticulously aligned with the latest sector requirements.
Do you also provide policy development services?
Yes. If you need new policies created from scratch for a new service, a new accreditation requirement, or to fill gaps in your current suite, we develop bespoke policies tailored to your organisation and sector. Development is available as an add-on or standalone engagement.
Our policies are built to meet standards like Ngā Paerewa and SSAS from day one, so whether you need a full set or a handful of new additions, you’ll start from a strong foundation.
Ready to Get Your Policies Reviewed by an Expert?
Talk to our team about how our policy and procedure review service can keep your organisation compliant, audit-ready, and focused on the people you serve.