Organisational Policy and Procedures
Your guide to child and family-friendly policies and procedures
Here's a checklist of some key policies and procedures to support child, whānau and family-friendly practice in your agency.
Bad policy – a loaded dice
Policies shape actions and decisions made by staff. So what's the effect of bad policy? Bad decisions, hurt people and so much more.
Performance assessment
NZS 8134.3.3 is a standard that has to be met by health and disability services. It sets out criteria for good policy and procedures.
Kia mauriora te reo Māori
We all have a role in the revitalisation of te reo Māori. We all have much to gain.
It’s cool to kōrero te reo Māori Kūki Āirani!
Welcome to Cook Island Language Week. The theme of the week is "Taku rama, taau toi: ora te Reo" - "My Torch, Your Adze: The Language Lives.".
Learning from the Waitangi Tribunal Māori health report
The first report from the Waitangi Tribunal of its Kaupapa Inquiry into Māori health - Hauora - was released this month.
Consent and mandated clients
Informed consent is a human right. But honouring it for clients who are mandated by a court or statutory agency can be a challenge.
Pink Shirt policy
To help set some ground rules for safety and conduct, every organisation should have a harassment and bullying policy.
Challenging hate through workplace change
What’s the difference between stereotyping, prejudice and hate speech and does it matter?.